|Reservation cancellation||In case of cancellation less than 24 hours before date of arrival: - in case of guaranteed booking will be charged for actual numbers in the full amount of the first night stay - non-guaranteed reservation – a reservation is cancelled after 18:00 If the guest has a planned late arrival (after 18:00) are kindly requested to inform the hotel.|
GENERAL RULES - All guests staying are required to comply with fire safety regulations in all areas of the hotel. - Resident is obliged to observe cleanliness, to indemnify the hotel in case of loss or damage to its property. - When leaving the room, residents must close it and take the key administrator. - In case of loss of room key, guest must to report that fact to the administrator and to reimburse the cost. - Responsibility left in the room for valuables not stored in the vaults of the administration is not responsible. PROHIBITED - To smoke in the room and in public areas. - Making noise from 23:00 to 08:00. - To drink alcoholic beverages in public areas. - Use electric heaters (boilers, etc.) - Leaving the room to leave the appliances, TV, lamps. To be in the number of unregistered persons after 23:00.